I had a hard time finding the customer's house for the service call

The rural area outside of town has been booming with real estate purchases! A lot of people are moving out to the country plus having houses built; Some of the online map services do not list the new addresses, because the subdivisions are still in developmentā€¦ I acquired a PC call from a frantic woman, however the woman called myself and others because the heat pump was not performing properly.

  • I asked a couple of questions plus I got the name, address, plus PC number to contact the customer.

I was also available later that afternoon plus contacted the customer when I was on my way to the address. The woman told myself and others that I might have trouble finding the address, however I assumed it would be good with GPS plus the maps application. I was totally wrong plus I got lost. The app took myself and others to an truly unusual address that wasn’t even close to the other locale. I had to call the heat pump repair customer to get directions to her home. She laughed on the PC, even though she did not sound surprised that I was totally lost. Thankfully she was able to provide myself and others with excellent directions that led myself and others right to her front door. She was the truly first lake house in the new subdivision plus all the way towards the rear of the property. She was right. I would have had a lot of trouble finding the locale if she had not given myself and others truly good directions. The concern with the heat pump turned out to be a significant issue. The plan was still under warranty from the manufacturer, so at least the customer did not have to spend money on the overpriced bill for the heat pump repair.

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